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About Us

A Syracuse cleaning team you can actually rely on

Dictia Clean was founded on a simple frustration: cleaning companies that show up late, cut corners, and change crews every week. We built the opposite.

Our story

We started in 2016 with two cleaners, one van, and a handful of Downtown Syracuse apartments. Word travelled the way it does in a city this size — a landlord told a property manager, who told an office manager — and within three years we were cleaning clinics, studios and family homes across Onondaga County.

What hasn't changed is the standard. Every clean follows a written checklist, every team member is trained in-house, and the same crew returns to your property wherever possible so they learn how you like things done.

Today Dictia Clean serves hundreds of recurring residential and commercial clients across Central New York, backed by online booking, transparent pricing, and a client portal that shows exactly where your job stands.

Milestones

  1. 2016

    Dictia Clean starts with two cleaners and one van serving Downtown Syracuse.

  2. 2019

    Commercial division launches, covering offices and clinics across Onondaga County.

  3. 2022

    Full switch to plant-based products and a paperless, checklist-driven workflow.

  4. 2025

    Online booking, deposits and the client portal go live for every customer.

What we stand for

Four things we never compromise on

People first

Our cleaners are employees, not gig workers — trained in-house, paid fairly, and matched to the same clients so they learn your space.

Safe by default

Plant-based, non-toxic products as standard, with fragrance-free options for sensitive households and pet-friendly homes.

Fully accountable

Background-checked staff, full liability insurance, and a written checklist for every job so nothing is left to memory.

Spotless guarantee

If something isn't right, tell us within 24 hours and we come back and fix it. No debate, no extra charge.